Effective Date : 21.12.2024
At INJEX LMS, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the personal data of students using our online platform for academic courses. We adhere to global privacy laws, including the
General Data Protection Regulation (GDPR) in the EU, and the Indian Personal Data Protection Bill, ensuring that your data is handled with the highest level of care and responsibility.
By accessing and using INJEX LMS, you agree to the collection and use of your personal information as described in this Privacy Policy.
1. Information We Collect
We collect various types of personal data, depending on how you interact with INJEX LMS. The data we collect includes:
• Personal Identification Information: Name, contact details (email address, phone number), date of birth, and address.
• Academic Information: Enrollment details (program/course, enrollment date, graduation status), grades, and exam results.
• Payment Information: Payment method and transaction details, if applicable.
• Device Information: IP address, browser type, device information, and location data (for tracking usage and troubleshooting).
• Usage Data: Your activity on the platform (course progress, participation in discussions, content interaction, etc.).
• Communication Data: Feedback, queries, or messages sent via the platform.
2. How We Use Your Information
We use the collected information for the following purposes:
• To Provide Services: To facilitate course registration, learning, assessments, and certifications.
• To Improve Our Services: To monitor and enhance the platform’s functionality, content, and user experience.
• To Process Payments: To handle transactions, billing, and processing payments for paid courses.
• To Communicate with You: To send updates, notifications, announcements about courses, and customer support related to your usage.
• To Comply with Legal Obligations: To fulfill our obligations under applicable laws and regulations.
We will only use your personal data when it is necessary to fulfill these purposes, and based on the legal basis as outlined under applicable privacy laws.
3. Data Protection Rights
Under applicable privacy laws (including GDPR and the Indian Personal Data Protection Bill), you have certain rights regarding your personal data. These include:
• Right to Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request corrections to any inaccuracies in your personal data.
• Right to Erasure: You may request deletion of your personal data, subject to legal
requirements.
• Right to Restrict Processing: You can request the restriction of processing of yourdata under certain circumstances.
• Right to Data Portability: You may request a copy of your personal data in amachine-readable format.
• Right to Object: You can object to the processing of your data for marketing or otherlegitimate interests.
To exercise any of these rights, please contact us at [Insert contact details].
4. Sharing Your Information
We do not share or sell your personal information to third parties except in the following cases:
• With Service Providers: We may share your data with trusted third-party vendors who help us run the platform, such as payment processors, customer support, email providers, and analytics services. These parties are obligated to protect your data and may only use it for specific purposes as outlined in their contracts with us.
• With Legal Authorities: We may disclose your personal information if required by law or if we believe such action is necessary to comply with legal obligations or protect our rights, property, or the safety of users.
• With Your Consent: We may share your data with third parties if we have obtained your explicit consent to do so.
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, and as required by law. If you request the deletion of your data, we will delete it in accordance with our retention policies, unless retention is required for legal reasons.
6. Security of Your Information
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. These measures include encryption, firewalls, and secure storage practices. However, please be aware that no method of electronic transmission or storage is entirely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on INJEX LMS. Cookies help us analyze usage patterns, improve our services, and provide a more personalized experience. You can manage or disable cookies through your browser settings.
For more information on how we use cookies, please refer to our Cookie Policy.
8. International Data Transfers
As an online platform, we may transfer your personal data to servers located in countries other than your own, including outside India and the European Economic Area (EEA). When we transfer data internationally, we ensure that adequate measures are in place to protect your data in accordance with applicable data protection laws, such as the GDPR.
9. Children’s Privacy
INJEX LMS is intended for students pursuing their undergraduate and postgraduate programs. We do not knowingly collect personal data from children under the age of 16. If we learn that we have collected personal data of a child under 16, we will take steps to delete that information promptly.
10. Indian Privacy Law Compliance
INJEX LMS complies with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, under the Indian Information Technology Act, 2000. We ensure that the collection, processing, and retention of sensitive personal data, such as financial details and academic records, is done securely and in accordance with these regulations.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will update the effective date at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your
information.
12. Contact Us:
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at:
INJEX LMS Privacy Team
Email: support@injex.org
Phone: +91-9113943710
Address: 58/1, New Teacher’s colony road
Off Perundurai Road, Opp Reliance Mall
Erode -638011
Tamil Nadu
India

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