FREQUENTLY ASKED QUESTIONS

Course Enrollment & General Information

1. How do I sign up for the course?
  • If your college is enrolled in a partnership program with Injex, please approach your registrar to sign up for the course.
  • If you are not affiliated with a partner college, visit the “Marketplace” section, select the course of interest, and complete the registration process. Once your details are submitted, you’ll receive a confirmation email with course details.
  • All certification courses are designed to begin in the 4th semester and conclude by the end of the 6th semester, giving learners ample time to complete their coursework.
  • The adaptive learning approach allows students up to three semesters to finish their courses.
  • There is no specific deadline. You can apply for certification courses any time of the year, provided you have completed at least three semesters of your program.

Course Content & Format

4. How many certification courses are offered?
  • We offer three categories of certification courses:
    • Executive Courses
    • Management Courses
    • Specialist Courses
  •  Each course has its own set of learning outcomes. To learn more about what you will gain, select your desired course and navigate to the “What Do I Gain” section on the course detail page.
  • You will also have access to downloadable materials and resources for enhanced learning.
  •  Courses are delivered through a combination of interactive online classes. For select partner institutions, onsite classes may also be offered.
    • You will have access to recordings of all interactive sessions.
    • The course materials are available through our online platform, enabling you to learn at your own pace.
  • Some technical courses have prerequisites. Please check the “Pre-Requisites” section on the course detail page for specific requirements.
    • Only students who have completed their third semester are eligible for certification or specialist courses.
    • There are no eligibility requirements for courses under “Micro Learning.”
  • Yes, you will have lifetime access to course materials, including any future updates to the content.

Payments & Fees

9. How much does the course cost?
  • The cost varies based on the category and subject of the course.
  • To find the price, select the course category (Executive, Management, or Specialist), click on the desired course, and the course detail page will display the cost, along with any add-ons.
  • Discounts are available for students who opt for full payment of course fees.
  • We also offer periodic promotions and scholarships. Check our website or subscribe to our newsletter for updates on special offers.
  •  Yes, we offer flexible payment plans:
    • 10 installments through a tie-up with a bank
    • Payment across 2 semesters
    • One-time payment
  • Please refer to our Refund Policy for specific details regarding refunds.

Technical Support & Platform Access

13. What technical requirements do I need to take the course?
  • You’ll need a device (computer, tablet, or smartphone) with internet access. The course platform is compatible with Chrome and Microsoft Edge browsers.
  • We recommend having Excel, PowerPoint, and Word for assignments.
  • If you experience technical difficulties, please contact our support team 24/7 at +91-9113943710 or email us at support@injex.org. We’ll help resolve any issues promptly.
  •  Yes, the course platform is mobile-friendly, but we recommend using a laptop or desktop for the best learning experience.

Assignments, Certifications, & Assessments

16. Are there any assignments or exams in this course?
  • Yes, the course includes assignments and quizzes to assess your understanding of the material. These are graded, and feedback will help you improve in areas where needed. There are no formal exams.
  • Yes, upon successful completion of the course, you will receive a certificate, which can be added to your resume or LinkedIn profile to highlight your achievements.
  • If you need more time to complete assignments, please reach out to the course instructor. Extensions may be granted on a case-by-case basis.

Support & Communication

19. How can I get in touch with the course instructor or support team?
  • You can contact the instructor or support team through the course platform’s messaging system or by emailing support@injex.org. We typically respond to inquiries within 24 hours.
  • Yes! Our platform includes discussion forums, group chats, and live sessions where you can interact with fellow students, ask questions, and share ideas.
  • Yes, live Q&A sessions and office hours are scheduled regularly. Please check the course schedule for dates and times, and feel free to join for any questions you may have.

Other Questions

22. Can I transfer to a different course?
  • If you wish to switch to another course, please contact us within 30 days of enrollment, and we’ll assist you in transferring to a course that better suits your needs.
  • We value your feedback! After completing the course, you’ll receive a feedback survey. You can also share your suggestions anytime by contacting us directly or using the review section of the platform.

Our Entrepreneurship page is under construction—stay tuned for something amazing!

Overseas engagement starts from the 1st of June, 2025

Waiting to receive our first batch of Certified Injex Professionals in July 2026